CVE-2021-36100

CVE-2021-36100 affects OTRS (Open Source Ticket Request System). A specially crafted string in the system configuration can allow arbitrary command execution. Connected sources confirm this vulnerability in OTRS and document remediation: the fix removes configurable system commands from generic a...

CVE-2013-3551

The CVE-2013-3551 issue affects the Open Ticket Request System (OTRS) and OTRS ITSM. The vulnerability exists in Kernel/Modules/AgentTicketPhone.pm across multiple branches: OTRS 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7; and ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and...

CVE-2013-4717

CVE-2013-4717 documents multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk. Affected releases: OTRS 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9. Vulnerability arises from improper handling in modules Kernel/Output/HTML/PreferencesCustomQueue...

CVE-2013-2625

CVE-2013-2625 is an Access Bypass in OTRS where access rights by the object linking mechanism were not verified. Affected products/versions include OTRS Help Desk prior to 3.2.4, 3.1.14, 3.0.19 and OTRS ITSM prior to 3.2.3, 3.1.8, 3.0.7, as well as related FAQ versions. The issue is network-explo...

CVE-2012-2582

CVE-2012-2582 details multiple XSS vulnerabilities in OTRS/OTRS ITSM. A remote attacker can inject arbitrary script via an email body using (1) CSS in STYLE attributes or (2) UTF-7 in an HTTP-EQUIV=CONTENT-TYPE META element. Affected: OTRS/OTRS ITSM releases where 2.4.x < 2.4.13, 3.0.x < 3....

CVE-2013-2637

CVE-2013-2637 describes a cross-site scripting (XSS) vulnerability in OTRS ITSM. The NVD/NVD-related entries state that an attacker could exploit an XSS via changes, workorder items, and FAQ articles, enabling a remote attacker to execute arbitrary code in affected systems. The vulnerability affe...

CVE-2012-4600

CVE-2012-4600 is an XSS vulnerability in Open Ticket Request System (OTRS) Help Desk. Affected versions are 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10. The flaw allows remote attackers to inject arbitrary script/HTML via an email body containing nested HTML tags, triggered ...

CVE-2013-4718

CVE-2013-4718 describes a cross-site scripting (XSS) vulnerability in the Open Ticket Request System (OTRS) ITSM components. Affected are OTRS ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7. The issue allows remote authenticated users to inject arbitrary web script or HTML t...